Description

Customization:

Tailoring the experience to individual preferences and needs.

Multichannel Delivery:

 Distributing content across various platforms and channels simultaneously.

Triggering Mechanisms:

 Initiating actions or responses based on specific conditions or events.

Priority Levels: 

Assigning degrees of importance or urgency to tasks or processes.

Feedback Mechanism: 

Establishing a system for users to provide input, comments, or evaluations on their experience or interactions.